Privacy Policy

CoolIndoors is the dedicated marketing and sales website for COOLNOMIX energy-optimization products in the Philippines. A separate Philippine corporation is planned; its final legal name and registration are pending. Until the corporate entity is finalized, this website and its data-handling practices are operated on behalf of the COOLNOMIX marketing and sales business for the Philippine market.

This policy describes what personal information we collect through this website, why we collect it, how we store it, and the choices you have. It does not constitute legal advice or a representation of certified regulatory compliance.

We collect personal information that you voluntarily submit through our forms, including:

• Contact inquiries: name, email, phone number, company, job title, and your message.
• Facility assessments: contact details plus facility information, HVAC equipment inventory, electricity consumption data, and project-readiness information.
• Pilot evaluation requests: contact details, facility name, equipment summary, and scheduling preferences.
• Installer applications: personal and business information, technical experience, credentials, and availability.
• Investment report requests: name, email, and company, along with the calculator assumptions you choose to share.
• Virtual Assistant interactions: name and email when you request a follow-up through the chat widget.

We do not require you to create an account to use the public pages or the Investment Analyzer. Calculations are performed in your browser; submitting personal information is voluntary and only requested when you choose to send an inquiry or request a follow-up.

We use the information you submit to:

• Respond to your inquiry, assessment request, or application.
• Evaluate facility suitability and prepare preliminary investment analyses.
• Contact you about COOLNOMIX products, pilot evaluations, or installer opportunities.
• Maintain records of communications for service quality and follow-up.

We do not sell your personal information. We do not use your submitted information for automated decision-making.

Form submissions are transmitted to our customer relationship management (CRM) system for review and follow-up by our team. Your inquiry, assessment, or application data is stored as a contact record with associated custom fields, including the message content and a unique submission identifier generated at the time of submission.

Technical facility information, equipment inventory details, and financial assumptions you submit are used for evaluation purposes. We do not publish your submitted information publicly.

We retain submitted information for as long as necessary to respond to your inquiry, complete an assessment or evaluation, and maintain appropriate business records. If you request deletion of your information, we will endeavor to remove it from our active systems where practical.

• You may decline to submit any form. Public pages and the Investment Analyzer remain available without submitting personal information.
• Each form includes a consent checkbox. Submission requires your affirmative consent.
• You may request access to, correction of, or deletion of your submitted information.
• You may withdraw consent for future contact at any time by informing our team.

Form submissions are transmitted over HTTPS. Access to submitted information is restricted to authorized team members. While we take reasonable measures to protect your information, no method of transmission or electronic storage is completely secure.

We use a CRM platform to receive and manage form submissions. The CRM provider processes submission data as our data processor under its own terms. We do not control the CRM provider's internal data practices beyond the scope of our configuration.

This website may use analytics to understand page usage. Analytics data is aggregated and does not identify individual visitors by name unless combined with information you voluntarily submit.

If you have questions about this privacy policy or wish to exercise your rights regarding submitted information, please contact us through this website. We will acknowledge your request and respond as appropriate.

This privacy policy is provided for informational purposes and does not constitute a representation of certified regulatory compliance. Final corporate legal identity, registration details, and formal data-protection arrangements are pending the establishment of the Philippine corporate entity.